Yes, we create backups of all websites hosted with us on a daily basis; they are securely kept in a separate server for 28 days.
With our brand-new manual backup tool, you can access the system backups we create at any time and restore them as you see fit. You can also save a manual backup of your website! This manually saved backup will only last for 24 hours. You can find the Backup manager in your Dashboard, as seen below:
If you need any assistance in retreiving a specifc saved backup, let us know the exact date via a Support Ticket and we'll retrieve it for you.
There is no charge for backup retrieval and you can read more about our Backup Manager in this article.
Bear in mind that we will not backup any Archive files (*.zip, *.tar, *.tar.gz, *.tgx, *.rar etc.) If you want to store your archives, you can use cloud services like Google Drive, OneDrive, DropBox, etc.
Just be aware that these backup plugins can quickly exceed your allocated disk storage quota if your site is quite large already. Please monitor your disk space usage if you choose to use a backup plugin.