95% of customer problems can be solved through the information available via our search bar.
Can't find what you're looking for? Browse our most commonly searched topics below.
If you have a domain at GoDaddy that you would like hosted at WPX Hosting, you will need to update your domain's Nameservers to point to our site.
To do this, log in to your GoDaddy account and go to the domain management panel, as shown below;
In this screen, click on the Launch button to the right of the Domains section.
You will then see a list of all your domains with GoDaddy. In this list, click on the dropdown arrow for the domain you need to update and choose Set Nameservers, as shown below;
The Nameservers settings window will open;
Here, select Custom if it’s not already selected and you will then be able to edit the servers by clicking the Edit Nameservers link;
If there are other Nameservers listed already, remove them and leave only two fields; (1) and (2).
In these two fields, fill in the details for Nameserver 1 and Nameserver 2.
The Nameservers can be found in the original Welcome email that you recieved when the account was activated. They can also be found in your Wordpress Hosting Dashboard (1) → Service Details (2) at the bottom of the menu, under Server Details;
After you are sure that you have typed in the Nameservers correctly, click OK and then Save. That's it!
Keep in mind that the technical time for full DNS propagation is 48 hours. In some rare cases, it can take up to 72 hours.
More information on this topic can be found in this article.
To check where a website is loading from, you can use plugins like FlagFox for Mozilla FireFox or Website IP for Google Chrome. These will show you the server's IP from which the website is loaded.
After propagation is complete, the domain/website should load content from your WPX Hosting account.